On April 1, 2011, the services offered through the Office of Ombudsman and the services offered through the Office of Student Grievance Resolution transitioned into the Student Dispute Resolution Center. The Student Dispute Resolution Center provides Ashford University, prospective applicants, alumni, former students and others with concerns about something relating to the student experience with an opportunity to swiftly and fairly resolve any confusion, frustration, or issue. Individuals with a dispute will meet with one of the Center's trained dispute resolution professionals who will review the situation and guide the student to the process that is most appropriate for the nature of the concern.
For more information on the informal process, please contact us at 866.974.5700, ext. 4870, or firstname.lastname@example.org. You may also complete an Informal Student Dispute Resolution Submission Form. Our fax number is 877.817.6732.