Building a Better Relationship With Your Student Advisor

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Better relationship with your advisor

Having a support system is crucial to online students’ success, and Ashford University strives to create a learning environment that promotes strong personal relationships and academic support.

One way students receive support is through the Student Advising staff. Every single student is assigned a Student Advisor, that way there is someone who will be with them every step of the way during their educational career at Ashford University.

It’s important to remember that the student is also responsible for building this relationship as well. Let’s take a closer look at how you can build a better relationship with your Student Advisor.


Keeping an open line of communication is key to any successful relationship, whether it be at home or school. As an online student, it’s important to know and utilize the primary forms of communication when speaking with your Student Advisor.

Email and phone calls will be your primary sources of communication with the student-facing staff at Ashford University. You’ll want to let your Student Advisor know which form of communication you prefer, as they will send you important information pertaining to your academic career at Ashford University.

If you ever have a question, or need assistance with something, don’t be afraid to reach out and communicate your issues with your Student Advisor. Your Advisor has a wealth of knowledge and resources and is here to support and maximize your collegiate experience.

Be Proactive

Once you enroll and become a college student, it doesn’t stop there. Your Student Advisor will guide you through the process of becoming acclimated, but you’ll want to be proactive during this process as well.

There will be times when you will be responsible for completing and submitting forms that pertain to finance, academics, career services, etc. It’s important to stay proactive, as there may be deadlines you’ll need to meet as well.

Rest assured that your Student Advisor will be there for guidance and support, but also realize that there will be responsibilities that fall on you as well. Remember to have a proactive state of mind when you’re asked to complete a task related to your education.


Being an online student, especially as an adult learner, can seem challenging at times. If you haven’t been to school in a while, you may feel overwhelmed. One way to overcome this feeling of anxiety is to actively listen to the guidance your Student Advisor provides.

Your Advisor and other staff members are well versed and highly experienced with the adult leaner student lifecycle, and the information that they share with you will be crucial to your academic success. That’s why it’s important to listen to their instructions and be aware of what’s expected from you.

Listening to your Student Advisor is a great way to stay prepared and keep up to speed with things like next steps, updates, and deadlines. The stress of being a new student will be lifted if you’re prepared.

Use Your Resources

There are multiple learning resources available to students at Ashford University. Your Student Advisor can point you toward these benefits, but it’s important to take advantage of what’s available to you during your time as a college student.

Alexandra McNair, a Student Advisor Manager at Ashford University, understands the importance of these resources when it comes to student success. We recently spoke with her regarding these resources and how you can utilize them.

“Don’t underestimate the value of resources that are provided to you! Not only might your instructor have additional resources for you to check out, but librarians and Writing Center consultants are available to provide personal support to ensure you are researching and writing as effectively and efficiently as possible. It’s easy to lose motivation since earning the degree takes time and effort. Keep your focus on the reason you got started by checking in with Career Services. Do what you can NOW to get experience and build a network in your desired field. Not only will you learn and develop, you’ll find yourself reinvigorated for the journey. Look for opportunities like internships, part-time work, or even setting up an informational interview with the person who has your dream job. What was their journey like and how did they become successful? This is your journey and your future; own your development!”

Building a relationship with your Student Advisor can go a long way in your overall success at Ashford University. Remember that you’ll always have a strong support system during your time at Ashford, and your Student Advisor is only a call or email away.

Written by Ben Cummings, Digital Marketing Specialist at Bridgepoint Education.


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Are you currently a licensed RN?

This program requires you to be a current licensed registered nurse. Please check out other programs to reach your education goals such as the BA in Health and Wellness.