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Bachelor of Arts in Service Management

Prepare to effectively design and deliver service with your IACBE accredited Bachelor of Arts in Service Management from Ashford University. The service sector is one of the fastest growing areas of the US economy. This growth has fueled demand for skilled and effective managers. Scholarships are also available.

5 Week
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What you will learn

The Bachelor of Arts in Service Management prepares you to manage a service enterprise, whether in a non-profit organization or in the hospitality, restaurant, or retail industries. This degree demonstrates your ability to integrate practices and impact the performance of a service organization. You will discover how best to deliver whole enterprise services in organizations devoted to customer care. Upon completion of the Bachelor of Arts in Service Management degree program, you will be able to:

  • Assess service logistics in a variety of service environments 
  • Apply various service systems to construct customer relationship platforms 
  • Integrate innovative practices and processes designed to increase the performance of a service organization 
  • Develop new human capital strategies in service organizations
  • Design service metrics based on the needs of a service organization

Take the Next Step

Learn more about how to get started in your degree program.

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Your Courses in Service Management

Create exceptional customer experiences with your Bachelor of Arts in Service Management. Your online courses include accounting, human resources, and marketing. Design service metrics and develop human capital strategies. You will also add a specialization to your degree to provide further focus to your studies.

Introductory Courses
To help students acclimate to the online classroom, you may be required to complete Introductory Course requirements. Learn more about Introductory Courses.

Major Course Requirements (45 credits, all courses are 3 credits.)

Specializations in Service Management

The Bachelor of Arts in Service Management requires you to add a specialization. A specialization consists of four (4), three (3) credit courses. Choose from the following specializations:

Hospitality Enterprise

Non-Profit Enterprise

Restaurant Enterprise Management

Retail Management

BA in Service Management

Service Management is all around us and the BA in Service Management program was designed to meet the diverse needs of this vast sector. Dr. Patricia Ryan, Chair of the BA in Service Management program, explains how the degree specializations help students hone in on their specific interests.

Careers in Service Management

With your Bachelor of Arts in Service Management degree, you may choose to enter a number of careers in which leadership skills are a must. Take a look at your potential career options.

Service Management Careers

The Bachelor of Arts in Service Management degree is IACBE accredited.

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Questions? Request Information

Are you currently a licensed RN?

This program requires you to be a current licensed registered nurse. Please check out other programs to reach your education goals such as the BA in Health and Wellness.

Need more information? You Got It.

Check out the links below to learn more about this degree.

Is Business School Right for You?

How to Choose the Right Service Management Specialization