Bachelor of Arts in Service Management
Prepare to effectively design and deliver service with your IACBE accredited Bachelor of Arts in Service Management from Ashford University. The service sector is one of the fastest growing areas of the US economy. This growth has fueled demand for skilled and effective managers.
What you will learn
The Bachelor of Arts in Service Management prepares you to manage a service enterprise, whether in a non-profit organization or in the hospitality, restaurant, or retail industries. This degree demonstrates your ability to integrate practices and impact the performance of a service organization. You will discover how best to deliver whole enterprise services in organizations devoted to customer care. Upon completion of the Bachelor of Arts in Service Management degree program, you will be able to:
- Assess service logistics in a variety of service environments
- Apply various service systems to construct customer relationship platforms
- Integrate innovative practices and processes designed to increase the performance of a service organization
- Develop new human capital strategies in service organizations
- Design service metrics based on the needs of a service organization
BA in Service Management
Service Management is all around us and the BA in Service Management program was designed to meet the diverse needs of this vast sector. Dr. Patricia Ryan, Chair of the BA in Service Management program, explains how the degree specializations help students hone in on their specific interests.
Your Courses in Service Management
Create exceptional customer experiences with your Bachelor of Arts in Service Management. Your online courses include accounting, human resources, and marketing. Design service metrics and develop human capital strategies. You will also add a specialization to your degree to provide further focus to your studies.
To help students acclimate to the online classroom, you may be required to complete Introductory Course requirements. Learn more about Introductory Courses.
Major Course Requirements (45 credits, all courses are 3 credits.)
Specializations in Service Management
Careers in Service Management
With your Bachelor of Arts in Service Management degree, you may choose to enter a number of careers in which leadership skills are a must. Take a look at your potential career options.
The Bachelor of Arts in Service Management degree is IACBE accredited.